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Legal Information

Terms & Conditions

Please ensure that you read through 'ALL' of the information below. If you have any queries please contact support for clarification.

Charges/Fees Up to 12 months 12 months +

Cancellation
(Where you are not migrating away)

£80.00
This comprises:
£40.00 connection fee
£40.00 cancellation fee
£60.00
This comprises:
£40.00 connection fee
£20.00 cancellation fee
  • We require a 30 day notice period.
  • We do not charge a fee to give a customer a MAC code if they decide to move to a different provider.
  • Customers moving premises will still have to pay the cancellation fees applicable to them.

Terms & Conditions

These Terms and Conditions apply to all customers. They were introduced on 9th Dec 2011.

Download Fibre Optic Broadband Service Terms
Download Broadband Service Terms

Fair Use Policy

Download Fibre Optic Broadband Service Terms